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Change Management & Business Transformation

Change management is a structured process that organizations use to implement strategic changes through well-developed and targeted strategies. It encompasses assessing the need for change, creating tailored change strategies, and ensuring successful adaptation by all stakeholders. These initiatives often span organizational restructuring, the integration of new technologies, cost reduction measures, and efforts to drive profitability or enhance competitive positioning.

The change management process follows a series of defined steps, each critical to successful implementation. This structured approach helps ensure that all aspects of transformation are carefully considered and executed. For instance, when introducing new technologies, it is not just a technical shift; it may also require adjusting staffing levels, revising organizational structures, and investing in recruitment or workforce training. Additionally, these changes may involve financial considerations, including budget reallocation and potential cost increases. A comprehensive change management plan integrates these variables to facilitate a seamless transition.

The Change Management Process

While many transformations yield short-term benefits, the majority— 75% —fail to drive sustainable, long-term results. Successful transformations, however, are characterized by three core outcomes:

Sustainable Value Creation

Ensuring that improvements continue to deliver value beyond the transformation.

girl wearing grey long-sleeved shirt using MacBook Pro on brown wooden table
girl wearing grey long-sleeved shirt using MacBook Pro on brown wooden table

Step Change in Capabilities

Building internal capabilities to support ongoing innovation and improvement.

Cultural Shift

Establishing a culture that aligns with new operational goals and ways of working.

Our Business Transformation Services

Performance and Value Acceleration

We work beyond cost reduction, focusing on holistic business transformations. This involves reassessing strategic opportunities, driving revenue growth, and optimizing financial structures to balance the business portfolio.

Accelerated Cost Transformation

Our integrated approach to cost management enhances organizational performance by reducing costs while reinvesting savings into growth and innovation.

We provide fast, focused interventions for companies in financial distress, addressing issues such as debt management, operational inefficiencies, and cash flow challenges while aligning strategic choices with long-term success.

Business Turnaround and Restructuring

We partner with clients to accelerate business performance and drive long-term value creation using a rigorous, proven methodology tailored to each transformation.

Leveraging technology, digital, and AI solutions, we guide clients in selecting the right innovations to enhance efficiency, improve customer experience, and foster sustained growth.

Tech-Led Transformation

How we Partner with Clients: our Proven Approach

Our transformation methodology, built on deep industry experience, ensures that strategic change initiatives address both what needs to change and how to sustain those changes.

What: We focus on operational improvements that span the entire business, including:

  • Comprehensive strategies to enhance end-to-end performance.

  • Revenue growth through pricing optimization, sales force effectiveness, and targeted metrics.

  • Cost efficiency via organizational streamlining, capital optimization, and financial discipline.

  • Strengthened financial health through improved liquidity and working capital management.

    We work closely with client leadership, operating as strategic partners to drive lasting change. Our approach is distinguished by:

    • Full collaboration with leadership, sharing risks and incentives.

    • Close day-to-day engagement with client teams, enabling them through active participation and upskilling.

    • A seasoned team of experts who bring extensive knowledge to both the strategic and operational aspects of transformation.

    • A rigorous, holistic methodology that addresses strategy, cost, revenue, and balance sheet improvements.

    • An unwavering focus on delivering value, leveraging insights from across our global network.

What to expect

Expertise in Business Restructuring and Turnaround

We provide comprehensive restructuring and turnaround services designed to stabilize businesses in crisis and return them to a trajectory of sustainable growth. Our approach includes:

  • Turnaround Planning: Crafting operational plans that restore profitability and optimize cash flow.

  • Distressed M&A and Carve-outs: Structuring transactions to maximize value in challenging circumstances.

  • Independent Business Review: Providing an objective assessment to support stakeholders in making informed decisions.

  • Restructuring Office: Partnering with management to implement turnaround initiatives and rebuild financial health.

  • Cash Office: Establishing controls for short- and medium-term cash management.

  • Insolvency Support: Assisting companies with navigating restructuring or insolvency issues.

Experience and Results We have completed over 160 change management and transformation projects across diverse industries. Our methodology doubles the likelihood of achieving set goals and triples the probability of sustaining those results long-term.
By employing strategic actions such as price increases, cost reductions, cash optimization, and improved labor and energy efficiency, we have helped clients achieve substantial financial gains.

Through a combination of deep expertise, strategic focus, and comprehensive transformation processes, we ensure that our clients not only navigate complex change but thrive in the long run.

Stabilizing liquidity, securing working capital, and addressing immediate operational concerns.

Short-term
Medium-term
Long-term

Streamlining costs and identifying revenue-generating opportunities to fund ongoing transformation

Guiding leadership in developing new strategies for sustained competitive advantage.